Important Information About Protecting Your Privacy
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FTC - Fighting Back Against Identity Theft
ID Theft FaceOff - A Fun Game to Help You Learn About Identity Theft
Important information about Internet Piracy (phishing)
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About Your FDIC Insurance
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FDIC - Use "Edie" to Calculate your FDIC Insurance Coverage
What you should know about FDIC Deposit Insurance Coverage
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Prevent Debit Card Fraud
Protecting our customers from fraud is a top priority for American Security Bank. We are now using a state-of-the-art technology to help prevent potential debit card fraud. If a debit card purchase looks suspicious (based upon your previous usage), we'll try to contact you at home or your office to verify if the card was used by its rightful owner - or if the account has fallen into the wrong hands. If the account is being used fraudulently, we can prevent additional activity from occurring. So, if you receive a call asking about a purchase made with your American Security Bank debit card, please take a moment to talk to our fraud investigator to verify your debit card account activity.
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How Does Fraud Detection Work?
To help keep your money and your personal information safe, American Security Bank's FraudWatch PLUS Program, provided by Élan Financial Services, is designed using the latest “neural network” technology that actually learns your debit card purchase patterns. The system analyzes authorization requests for your card in real time and compares them to your purchase history as well as current fraud trends. FraudWatch PLUS assigns each transaction with a "risk score" that indicates the likelihood of fraud. The system also compares authorizations to specific high-risk indicators, such as transactions initiated outside of the United States.
If we detect abnormal transaction patterns, we can take immediate action to reduce the potential of continued fraud. As your profile and transactions change over time, the FraudWatch PLUS system also updates its files with every new transaction.
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Here's an Example:
Online shopping has been growing at a steady pace since the concept first became main stream. It is very important that the purchases you make online are secure. By enrolling in the Verified by Visa Program, we can help protect your identity; you will choose a password that must be entered when making a purchase at a participating online merchant.
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Verified By Visa
You make a purchase with your American Security Bank debit card at a local store and within two hours, a large international debit card transaction tries to post to your account. Since it is unlikely that you traveled out of the country within this short period of time to make the international purchase, this transaction is likely to be declined. It may also prompt a call from a fraud investigator who will verify the transaction with you.
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IMPORTANT:
Our investigators will never ask you to give your full account number over the phone. They already have that information. Recently scammers have been calling Visa holders and asking them for their 3-digit security code (found on the back of the card). Never give your full account number, full card number, full social security number, PIN or 3-digit code to anyone who contacts you -- no matter how legitimate the request may sound.
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Update Your Contact Information in a Timely Basis
If you've moved or changed jobs, it's important to provide us with your new phone number. Additionally, we often find that customers can be reached by cell phone quicker than any other number. For this reason, you may want to consider providing your cell phone to us as your home or work number.
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Planning a Trip?
Contact your local American Security Bank Office to let us know if you're planning to travel outside your normal shopping area, since a transaction in an area where you don't usually use your card may trigger the system.
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Never Depend on One form of Payment
Our goal in using the FraudWatch PLUS fraud detection service is to ensure the ultimate security of your account. We certainly don’t wish to cause any inconvenience, however, if you cannot be reached and the risk of fraud is great, for your protection, the transaction may be rejected and your account blocked for future transactions. As always, we encourage you to carry a secondary form of payment for emergencies.
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Insured
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